Privacy Policy

Last updated as of July 11, 2018.

RoomKaroo.com, LLC and its affiliates, successors and assigns (“RoomKaroo” “we,” “our” or “us”) respects your privacy and is committed to adhering to protecting the identity of visitors to the RoomKaroo website (available at https://www.roomkaroo.com, the “Website”), the Application and/or any other aspect of our Services. The Terms are applicable to (1) non-registered visitors of the Website (each, a “Guest”), (2) registered Users or Partner (each, a “Member”), and (3) to anyone else who accesses the Services. The terms “you”, “your”, “User” and “Users” refer to Guests, Members, and/or any other users of the Services.

This Privacy Policy describes the information that we collect about and/or from you and your interaction with the Services each time you visit. This Privacy Policy further explains, in general, what Personal Information and other information is collected through our Services, how the information is used, with whom we may share such information, what choices are available to you regarding collection, use and distribution of information and our efforts to protect the information you provide to us through the Services.

This Privacy Policy is incorporated into and is part of the Website’s Terms of Service (“Terms of Service”). Capitalized terms not defined herein shall have the same meaning as set forth in the Terms of Service. Notwithstanding anything herein to the contrary, if a written contract signed by you and us is in existence regarding the Services covered hereby, the terms and conditions of said contract shall prevail to the extent they are inconsistent with this Privacy Policy or the Terms of Service. Please be sure to read this Privacy Policy and the Terms of Service before using our Services. Our Privacy Policy may change from time to time, and if it does, we will notify you here, as well as by doing one or more of the following: 1) posting a notice and link to the updated policies the next time you log into the Services, at which point you must assent to such updated policies in order to complete login; 2) posting a pop-up notice and link to the updated policies on the Website; 3) e-mailing you a notice and link to the updated policies; or 4) notifying you via RSS feed or pursuant to your user-configured notification preferences in connection with updates to these policies.

You should review this Privacy Policy each time you newly engage with our Services, including our Paid Services. You will be deemed to have accepted these Terms, as updated, if you continue to use the Services after you receive notice of such updated Terms. We reserve the right to discontinue the Services or any part thereof at any time.

BY ACCESSING OR USING THE SERVICES IN ANY WAY, BY CREATING AN ACCOUNT ON THE SERVICES, OR BY CONSUMMATING A FINANCIAL TRANSACTION VIA THE SERVICES, YOU AFFIRM THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND OUR TERMS OF SERVICE AND THAT YOU GIVE US YOUR CONSENT TO COLLECT, PROCESS, USE, STORE, AND DISCLOSE PERSONAL INFORMATION THAT YOU SUBMIT OR CONVEY THROUGH YOUR USE OF THE SERVICES, IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

2. About this privacy policy

The Services are solely available in the United States. This Privacy Policy is only applicable to the Services and not to any other websites or applications that you may be able to access from the Services (whether through an advertisement, service, or content link) or any website or application of RoomKaroo’s Vendors (as defined in Section 4, below), partners or other service providers if any, each of which may have data collection, storage, and use practices and policies that may differ materially from this Privacy Policy. Regardless of where our servers are located, your personal data may be processed by us in the United States, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world.

3. Information we collect about you

We collect certain personal information (“Personal Information”) so we can improve our Services and enhance your experience. Any of the below activities with regard to the collection of usage information may be performed on our behalf by our Vendors (as defined in Section 4, below) and other service providers.

While you may access some of the Services without registration, many of the Services require registration, as more fully set forth in the Terms. Upon registration to the Services, creation of a Listing, communication with us or with fellow Users, or if you otherwise use our Services, you may be required or otherwise have the option to submit certain information, some of which may personally identify you. Such information may include any questions, comments or problems you report to us, your first and last name, your geo-location (if you assent), Third-Party Account (defined below) profile and login information, Third-Party Account contact lists and information about and photos of your Third-Party Account contacts who might be common Third-Party Account contacts with other RoomKaroo Users, profile/Unit images, tags, age, preferred move-in date, preferred rental duration, rental description, Unit amenities, Unit location, videos, phone number, home address, date of birth, e-mail address, credit card information, biographical information, username and password. You are solely responsible for ensuring the accuracy of the Personal Information you submit.

Information Automatically Collected. We may automatically collect information about Users, such as, the type of device you used and its operating system; the pages accessed most frequently and how pages are used; materials downloaded; search terms entered; the last login time; the last time you updated your account; or the time you created a Listing or otherwise published something through the Services. In the event that you login to your RoomKaroo account through our Facebook login system or otherwise access social media platforms via our Services, for example by logging into Instagram for the purposes of uploading photos to our Services or LinkedIn for providing certain other information (collectively, “Third-Party Accounts”), you authorize us to access the information you made publicly available on such Third-Party Accounts, including without limitation, your Instagram photos and, with respect to your Facebook account, the following: your Facebook profile (consistent with your Facebook privacy settings), your email address, interests, likes, gender, birthday, education, relationship interest, current city, photos, personal description and any other information made available to us via Facebook (collectively, “Facebook Content”). Subject to the privacy settings that you have set in your Facebook account, personally identifiable information that you post to Facebook will be available on and through your RoomKaroo account on the Services.

We and/or our Vendors (as defined in Section 4 below) automatically receive and collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted, such as IP addresses, unique device identifiers, the URLs of websites you arrive at the Services from or leave the Services to go to, your type of browser and language, access times, the content of any undeleted cookies that your browser previously accepted from us, your operating system, your mobile provider, your mobile device, and your ISP. We may use such information to better understand how Users use our Services, to analyze trends, administer the Services, prevent fraud, and gather broad demographic information, such as country of origin.

Online Tracking. We may utilize cookies and other technologies, such as, web beacons (also known as “clear gifs” and “pixel tags”) to recognize you, customize your experience, provide advertisements and keep track of whether you are logged in. While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for RoomKaroo’s Services on third party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements. Cookies are small files placed on your computer, and they allow us to count the number of visitors to the Services and distinguish repeat